30 Day Money Back Guarantee
30 Day Money Back Guarantee
Express Party Supplies offers all customers a 100% satisfaction guarantee on all products purchased from our online store.
Our guarantee means we are able to accept returns for incorrect purchases with 30 days of purchase date. If you make an incorrect purchase you are able to send the products back to us in their original unopened condition. On receipt of the returned items we will be able to refund your money or alternatively you can put the credit towards a future purchase.
Our guarantee also means that we able to accept returns of damaged goods within 7 days of receipt of your order.
In all cases, please contact our Customer Service Team on 1300 560 285 to obtain a Return Authorisation (RA) number. Returned goods cannot be accepted without an Express Party Supplies RA number, which is valid for 14 days. Please see our Returns Policy for more information.
