We ship all our products Australia wide and delivery times will vary depending on where you are shipping to. With same day dispatch on stocked items usually applying to all paid orders before 10am, your products are shipped from our Brisbane warehouse with a 1 to 4 business day turnaround to Brisbane, Sydney,Melbourne, Canberra, Gold Coast and the Sunshine Coast; deliveries to Adelaide,Perth, Tasmania and Darwin will take 4 to 6 business days and more remote areas will take slightly longer.
How much will it cost to deliver?
We offer FREE delivery to our customers for all orders over $99 invalue. If your order does not exceed $99, a flat fee of $7.95 applies.
What payment methods do you support?
Our facilities accept payments by Visa, Mastercard, AmericanExpress, MasterPass, PayPal and Direct Bank Transfer.
If you are paying by card, Express Party Supplies has you covered:
there are no additional surcharges or fees.
your card details are not stored on our servers - ever!
card payments for your Super Mario Party Hat are processed on CommWeb or PayPal's secure servers, so you will enter your card details on their servers. These companies are specialist financial services and utilise the best possible security for online shopping payments. This includessophisticated fraud detection systems to ensure your card details are not being misused.
Delivery information that you need to know.
Orders are usuallydispatched within a few hours of being placed. We usually ship all orderswithin 24 hours of payment, unless the items are out of stock. Whilst 95% ofthe products advertised are held in stock, there may be an occasional itemwhich needs to be specially ordered in.
We endeavor to keep our product listing up to date, however there will be times when despite our best efforts products have been discontinued, are running low or have been back ordered by our suppliers.If this is applicable to an item you have ordered our customer service team will contact you immediately to discuss options for replacing the item or refunding your order.
By default, we ask that orders are signed for. This is for your protection. However we understand that this is not always convenient, so during the checkout process we ask if you would like to use an 'Authority to Leave'(ATL) service. This allows the courier to leave the consignment at your front doorstep without a signature and in these cases you take responsibility for the consignment once it has been left.